happy mother's day!

Kudos NTC!!! :)

Last May 2, 2012, while he was about to get out of LRT 1, my younger brother's phone (HTC sensation) was stolen. He wasn't sure about who actually snatched it from him, but he suspected that more than 2 men did the crime. He recalled that he got hit by one of the suspect's elbow, then when he checked his phone in his pocket, it's gone and so are they. That same day, we report the incident to the police assigned in the station. And also to LRT authority. We requested for the CCTV recording copy of the 9:25am arriving train inside UN station. On May 4, 2012

, I went to National Telecommunications Commission located at BIR road, eliptical road, Diliman Quezon City. I reported the incident. Presented the receipt of the purchase, the box (with IMEI number), my valid IDs, and I requested them to block the phone's usage and so as the mobile number of my brother. After 3 days, I made a follow up call, and they assured me that the phone and the number can no longer be used. I am pretty amazed by their assistance when I was there. And now that they have done a good job, they do deserve a good review and people should know good government offices still exist. My only suggestion is for them to have a tracking device, maybe it would cost a fortune but cases like this will be easier to address if only they have complete and accurate devices. But nevertheless, I am very thankful for the positive outcome of my complain. On the other hand, I went back to LRTA ro recover the CCTV footage, but unfortunately, the man in-charge was on his day off but they made an assurance that the exact train that arrived 9:45am in their station was captured and recorded to a mobile phone (from the CCTV). I am still waiting for their response as to when I can get the copy. The only reason why we need to get this, is for public awareness. we may or may not identify them, surely my brother will be able to recall what really happened in the train, and people will be reminded to be more conscious and alert when riding a public transportation. Kudos National Telecommunications Commission. NTC, DIliman, BIR Road, Quezon City, 1101 9244048/ 926-7722 ntc@ntc.gov.ph